Introduction 

To provide a clearly defined, written policy concerning Troubleshooting Browser response issues.

Upon completion, you will need to navigate to: https://doverfuelingsolutions.com/na/en/login

Clear Cache:

Chrome:

https://support.google.com/accounts/answer/32050

Firefox:

https://support.mozilla.org/gu-IN/kb/how-clear-firefox-cache

Internet Explorer:

https://support.microsoft.com/en-us/help/17438/windows-internet-explorer-view-delete-browsing-history

or

https://neosmart.net/wiki/clear-internet-explorer-cache/

Microsoft Edge:

https://www.bitdefender.com/consumer/support/answer/2010/

Private Browsing Session:

Google Chrome

To open an incognito window, start Chrome and click the menu in the top right corner of the window. Click New Incognito Window and start browsing. Alternatively, you can press Ctrl+ Shift + N to bring up a new incognito window without entering the Chrome settings menu.

Microsoft Edge

To launch InPrivate Browsing, start Edge, click the menu in the top right corner of the window and select New InPrivate window. You can also use the keyboard shortcut Ctrl+Shift+P to launch it. Alternatively, you can right-click on the Edge taskbar icon and select New InPrivate window.

Microsoft Internet Explorer

To launch InPrivate Browsing in Internet Explorer, click on Settings > Safety > InPrivate Browsing. You can also use the keyboard shortcut Ctrl+Shift+P to launch it. Alternatively, you can right-click on the Internet Explorer taskbar icon and select Start InPrivate Browsing.

Safari

Choose File > New Private Window, or switch to a Safari window that’s already using Private Browsing. A window that’s using Private Browsing has a dark Smart Search field with white text.

Firefox

To enable private browsing in Firefox, click on the hamburger icon at the top right and then select New Private Window. You can also just use the CTRL + SHIFT + P keyboard shortcut. You will be able to tell you are in private mode because of the mask located in the top right of the window.