Table Of Contents
Introduction
This document is intended to help the user(s) who are trying and not able to login to any DX Solution(s).
Prerequisite
- User has validated, checked the spelling error and capitalization of login email id and password.
- User has logged into the correct URL of DX Solution(s).
Troubleshooting
- User has to try deleting the browser’s cache, cookies and then try logging into incognito mode.
- If user is not able to get into the login screen, please connect to mobile internet or non-office internet.
If Issue still persist, please email to DFS DX Global Support(Email: DFSDXSupport@doverfs.com), or
Submit a request through Zendesk Help Desk as shown in the image down below:
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