Troubleshooting: "Oracle Access Manager Operation Error" when logging into Dover Oracle instance

Introduction:

When logging into a Dover Oracle account through the Extranet, you see the following screen:

Instructions:

Please try the following:

1. Open a new browsing session.

2. Clear your browsing data/cookie cache.

3. Open an incognito window and attempt to access the site again.

If these attempts do not clear the issue, there may be an update being processed by our IT department. Try again in an hour and see if you have access, if not, please contact your Dover representative for more assistance.