Submit a request

Please enter the details of your request. A member of our support staff will respond as soon as possible.

Ex. {512}-888-7777

Please ensure you enter the DFS Agreement number accurately to avoid any delays in the onboarding process. If you do not have an agreement ID, please indicate "Not aware."

Minimum FSC firmware required is version 1.23b. If your FSC is running on an older firmware, you will need to contact OPW support for assistance before submitting this ticket.

Submit an image of the Device ID located on the System Information page in manager mode (file upload using Add file below)

(047*******)

Attachment Requirement: 1 Dispenser Printout (Anthem Device ID or Ovation MAC Address)

(If TV is allowed provide the Your ID and Password - N/A if not allowed)

Please note any special circumstances here.

Add file or drop files here